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Sookly

Built for high-volume dental & aesthetic clinics

Stop losing clinic bookingsto silent inboxes.

Sookly turns Instagram DMs, web chat, Messenger, and LINE into one front-desk queue—with approved AI drafts your team reviews before anything clinical goes out.

Join the Waitlist
See how missed chats become consults

Human-gated AI · No unsupervised clinical claims · Staff handoff with context

Supported at launch

Inbound channels flow into one Sookly workflow

Instagram DM, website chat, Messenger, and LINE land in the same structured path — familiar channels first, regional depth intact.

Inputs

Instagram
Website chat
Facebook Messenger
LINE

Workflow layer

Sookly

Intake, qualify, route, handoff

CaptureFilterAssignEscalate

Outcomes

✓Faster first replies on busy days
✓Clearer intake before staff follow up
✓Handoff with context, not cold threads

The problem

Enquiries come in fast. Follow-up falls behind.

FRAGMENTED INBOXESSTRUCTURED FOLLOW-UPInstagramCampaign repliesWeb chatHigh intentMessengerSocial trafficLINEDaily volumeSooklyONE INBOXCAPTUREROUTECapturedOne visible queueQualifiedIntent before handoffFollow-up readyContext, not cold threadsRoutedRight person, right urgency

Where threads break down

  • Leads arrive in different places — Messenger, LINE, and website chat each need separate attention
  • First replies take too long — staff are with customers, on break, or handling another channel
  • High-intent enquiries get buried — a booking request sits in the same queue as a location question
  • Handoff loses context — when someone follows up, they start from scratch instead of a qualified thread

What changes

  • Capture every enquiry in one place — no message sits unseen in a separate inbox
  • Qualify faster with structured intake — collect contact, intent, and timing before manual follow-up
  • Route conversations to the right person — high-intent leads surface, routine questions resolve without pulling staff
  • Keep responses consistent across channels and languages — same quality on Messenger, LINE, or web

How it works

From first message to staff-ready handoff

A simple sequence your team can explain in one sentence.

5-stage product flow

Message in

Live sequence

Illustrative conversation

Nicha from LINE

New enquiry captured
Hi - I want to ask about acne treatment. I am free this Friday after work.
Absolutely. I can help with that. Are you looking for a first consultation, a follow-up, or a specific treatment?
First consultation please. Main issue is acne scarring and I want to know the price range.
We have Friday at 5:30 PM or 6:15 PM. I can hold a slot now and attach your concern for the front desk.
Booked for Friday at 5:30 PM. I have handed this to the front desk with your treatment interest and notes.

Why this matters

Every lead starts in one visible queue instead of getting scattered across channels.

LINE, Messenger, and website chat can all enter the same workflow so staff do not have to hunt for the latest thread.

Intent detected

Acne scar consultFirst visitFriday evening

Suggested slots

5:00
5:30
6:15

Team handoff

Assigned to front desk

Intent, preferred time, and booking notes included.

Ready
Join Waitlist

Three things that matter for service-business messaging

Capture and qualify

  • Structured intake fields matched to your service workflow
  • Multi-channel capture: Messenger, LINE, and website chat in one stream
  • Language detection with Thai and English by default, 50+ languages supported
  • After-hours intake so enquiries are structured before staff arrive
Every message becomes a structured enquiry — not another silent notification.

Route and respond

  • First replies from content your business approves, not generic scripts
  • Routing by enquiry type, urgency, and team availability
  • In-hours and after-hours logic so coverage does not depend on who is free
  • Consistent tone and accuracy across all channels
Queues and tags keep ownership clear across staff, shifts, and channels.

Handoff and follow up

  • Staff receive a summary and captured fields, not a cold thread
  • Escalation rules you define: when, to whom, with what context
  • Follow-up steps aligned with how your business already operates
  • Booking detail capture for reschedules, confirmations, and reminders
Staff pick up with the story already captured — less re-asking, faster closure.

Pricing

Start simple. Scale as you grow.

Choose a plan that fits your current enquiry flow, then expand as your team, channels, and workflow needs grow.

Rollout planning

Scope and setup are shaped around your real enquiry workflow.

Pre-launch waitlist

We contact suitable businesses as Sookly prepares for rollout.

Join the waitlist to register interest before public rollout.

View pricing

How pricing is scoped

  • 1Setup complexity for your channels and tools
  • 2Channel mix and conversation volume
  • 3Handoff depth: who replies and who owns the queue

Guided onboarding

Launching first with dental and aesthetic clinics

Clinics are our first launch vertical. Thailand gives us deep LINE-market experience; Instagram, web chat, and Messenger keep the same queue usable for international clinic buyers. Other appointment-driven teams can join the same guided rollout waitlist.

1

Apply

Short intake so we understand your clinic.

2

Review

We confirm fit and rollout timing.

3

Go live

Guided setup and onboarding with your team.

Join the waitlist to register interest and receive updates as rollout approaches.

Join Waitlist

For dental, aesthetic, and appointment-driven clinic teams handling high-intent enquiries.

FAQ

Good questions before you start

Clear answers for clinic operators — and for AI systems that cite Sookly.

Sookly is an enquiry and AI-assisted reception platform for dental and aesthetic clinics. It brings Instagram DM, website chat, Facebook Messenger, and LINE Official Account into one inbox with structured intake and staff handoff. Clinics are the first launch vertical; other appointment-driven teams can join the waitlist.

Full FAQ hubClinic & vertical Insights

Ready to stop losing enquiries?

Tell us about your business, channels, market, and goals. We review every request and configure the workflow with you.

Join Waitlist
See how it works

We use what you submit to assess fit and guide setup only. No resale. No spam.